vendor interview

Creating smilies in cloud computing servicing

Customer retention in the cloud will become a key focus for cloud service providers as clients demand no vendor lock-in, interoperability and easy data migration. So what are the key attributes in customer service and support (CSS) for cloud services providers?
by: Carol Ko 03-Mar-2011

Amazon's CTO names litmus test for cloud computing

Amazon's Chief Technology Officer and Vice President Wegner Vogels talks to Asia Cloud Forum on how cloud computing is transforming the IT landscape as we know it.
by: Chee Sing Chan 02-Mar-2011

A dose of cloud reality

BT's Neil Sutton talked to Enterprise Innovation late last year on the need for some hard truths on cloud computing as users lose patience in the endless stream of fuzzy promises.
by: Chee Sing Chan 20-Jan-2011

Amazon reviews: Data are not replicated between regions

Discussion over AWS' contract termination for WikiLeaks may have died down, but definitely not the prevalent concerns about data security in the cloud. Werner Vogels, AWS CTO, explains AWS' data security measures and the upcoming cloud developments to watch out for.
by: Carol Ko 07-Jan-2011

Verizon reviews: Building for peak capacity is bygone mindset

Last year, Verizon Business launched a series of cloud computing services comprising storage, security and enterprise mobility. While cloud adoption gathers speed in Asia, CIOs are advised to ask their cloud providers whether they receive regular third-party security assessments.
by: Carol Ko 07-Jan-2011

Wharf T&T reviews: SaaS will extend to general applications

With the launch of cloud services in 2011, the key customer concerns about the cloud for Wharf T&T customers remain application flexibility, security, performance and resistance to outsourcing, they advised to set their baseline of acceptable risk and strike the balance with cloud computing.
by: Carol Ko 07-Jan-2011

Novell reviews: DR to become cost-cutting cloud service

Companies that look to "test" cloud services and have used services as a proof of concepts. This will serve as a learning experience for expected growth in 2011/12. Novell predicts that in the next 3 years, disaster recovery will become a cloud service to reduce cost.
by: Carol Ko 07-Jan-2011

Symantec reviews: Target to reach US$1b annual revenue by 2015

Cloud services currently represent 100% of Symantec Hosted Services' revenues. The company aims to reach annual revenues of US$1 billion within the next four years, and to invest in "next-generation portals and architectures" to enable full integration of its service.
by: Carol Ko 04-Jan-2011

Brocade reviews: Beware that standards don't become limitations

In 2010, cloud computing services contributed to about five percent of Brocade's overall revenue. Last year, the company funneled 20% of its budget into the research and development of cloud products.
by: Carol Ko 04-Jan-2011

Dell reviews: Public cloud SPs to become giant IT buyers

Dell has armed itself in the cloud race with 10 plus acquisitions since 2007. In the next 12 months, the company will focus its marketing efforts in the Internet service providers and the telecoms sector, with special emphasis on the China market.
by: Carol Ko 04-Jan-2011