SLA

Noisy neighbors in your cloud

The "noisy neighbor problem" occurs when the disk I/O for one user starts to interfere with the operations of another user on the same server.
by: Stefan Hammond, Computerworld Hong Kong 16-May-2013
CA upgrades Capacity Mgmt for efficient IT infrastructure provisioning
CA's new release of Capacity Management clones existing workloads in order to create and reserve capacity for future projected workloads via hypothetical templates, while still optimizing capacity for current production loads.
by: Asia Cloud Forum editors 16-Apr-2013

Cloud enters Sophomore Year in 2013

Like any sophomore, we in cloud computing have begun to learn from our experience, and from our freshman missteps. And, like most sophomores, we are likely to make a few more mistakes throughout our journey.
by: George Watt, CA Technologies 18-Feb-2013

Cloud predictions 2013 II: APAC cloud offerings change shape

The 10 biggest predictions about Asia's cloud market development include further acquisitions, expansion of cloud services in scale and geography, vendor's change of focus from hardware to solutions, and the shift of focus from IaaS to PaaS.
by: Carol Ko 09-Jan-2013
KPMG: Cloud SPs confident despite cost savings concerns
Nearly six out of 10 cloud service providers say cost reduction is still the primary reason most business users migrate to cloud, yet almost four out of 10 providers say proving cost savings is their biggest challenge.
by: Networks Asia staff 28-Dec-2012

Are AWS and HP cloud SLAs really useless?

Last week, a Gartner analyst wrote in her blog post suggesting the public cloud services of AWS and HP have the "worst SLA of any major cloud provider" for their availability zones requirement and "complex" SLA wordings. How did AWS, HP and an international law firm Pinsent Masons respond to this?
by: Carol Ko 19-Dec-2012
Forrester: Cloud use will get real in 2013
Analysts contributing to the Forrester cloud playbook weighed in with their cloud predictions for the coming year and voted for the top ten. Here is what they expect to happen when enterprises get real about cloud in 2013.
by: Asia Cloud Forum editors 19-Dec-2012

Mastering the cloud contract tug of war II

This part II of an interview with attorney at law and CEO of CloudRisk Asia explains why cloud users need to scrutinize the boilerplate clauses in a cloud contract, and discusses the intricacies of data collection, retention, deletion and delivery by CSPs during a contract's lifetime.
by: Carol Ko 06-Jul-2012

Mastering the cloud contract tug of war I

Attorney at law and CEO of CloudRisk Asia exposes the conflicting interests between cloud vendors and customers. Are all public cloud service contracts "non-negotiable?" What four items can a cloud service customer perform off-site? How difficult can defining "service downtime" be?
by: Carol Ko 03-Jul-2012

Building exits in your cloud strategy

As your organization serves a 'cloud strategy,' have you also put in place an exit plan? Do you review the vendors' SLAs regularly? Have you added a termination clause in the contract? When is it better to have automatic renewal clauses and when is it not advisable?
by: Carol Ko 19-Jun-2012